Përshkrimi

EPPC Albania, on behalf of its client, a well-established company operating in the sales, distribution, import and export of food and beverage products across Southeastern Europe, is currently recruiting an IT Operations & Infrastructure Manager.

The IT Operations & Infrastructure Manager will be responsible for ensuring the reliability, security and continuous operation of the company’s IT infrastructure and services. The position reports directly to the CEO and manages a team of two employees.

Essential Responsibilities:

Manage and maintain the company’s IT infrastructure, including networks, servers, storage, virtualization, cloud environments and end-user systems;

Ensure the availability, security and performance of critical IT systems, minimizing operational downtime;

Oversee network administration, system configurations, software updates, security patches, backups and recovery procedures;

Ensure effective technical support and timely resolution of hardware, software, system and connectivity issues;

Implement and monitor IT security controls, access permissions, endpoint protection and disaster recovery procedures;

Lead infrastructure upgrades, migration, modernization and other IT-related projects;

Manage IT vendors, service providers, contracts, licenses and technology procurement;

Prepare and monitor the IT budget, ensuring the cost-effective use of resources;

Maintain accurate technical documentation and provide regular reports on IT performance, incidents, security risks and ongoing projects;

Lead, coordinate and develop the IT team, promoting a collaborative and service-oriented working environment.

Requirements for this position are:

Bachelor’s degree in Computer Science, Information Technology or a related field;

Solid experience in IT Operations, Infrastructure, Systems or Network Management, including 3–4 years in a managerial role;

Hands-on experience with enterprise networks, servers, storage, virtualization and end-user computing environments;

Experience with Windows and/or Linux server administration and Microsoft Azure, AWS or other cloud platforms;

Good knowledge of network security, firewalls, VPNs, access controls, backups and disaster recovery solutions;

Knowledge of ITIL principles, IT service management, ISO 27001, data protection requirements;

Experience leading infrastructure implementation, migration or modernization projects;

Strong leadership, problem-solving and decision-making skills;

Very good command of English Language.

How to apply:

To apply for this opportunity, please submit your CV through the following link: https://eppc.al/apply/

You will be contacted by EPPC, only if your CV will be qualified.